The quotation
Why is my quotation only valid for a limited time?
The price we quote depends on Provost's structural costs at the time of the order (steel prices, hourly wages, energy costs) and on machine availability at that time. As these factors fluctuate, we cannot guarantee the amount of our quotations over time. For example, the price of galvanized sheet steel has doubled in two years. This has impacted our galvanized products by 30%.
Why does the Provost sales representative ask me for a 30% deposit when I place an order?
The order you place will trigger specific manufacturing and commit us to purchasing raw materials (wood and metal), which account for a significant proportion of the order. This "advance" is also a commitment on your part.
Why are the prices different from those in the paper catalog?
In order to simplify online ordering and customer service, we have introduced a new flat-rate shipping and carriage-paid prices as soon as your order reaches €100 excluding VAT. For all orders under €100 excluding VAT, a one-off flat rate of €15 excluding VAT will be applied.
On our paper catalog, prices do not include transport costs and require the use of a scale with different costs depending on the geographical area you live in and the value of your order.